Oleh. Ari Wahyono
1. Respect for the other person's model of the world.
2. Behaviour and change are to be evaluated in terms of context, and ecology.
3. Resistance in a client is a sign of a lack of rapport.
4. Poeple are not theri behaviour.
5. Everyone is doing the best they can with the resources they have available.
6. Calibrate on behaviour
7. The Map is not The Territory.
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